Reservation & Cancellation Policy
Deposit of One Night is Due Upon Booking. Cancellation with Full Refund must be done 14 days prior to 10:00 a.m. on day of arrival. Full payment is also due 14 days prior to arrival. If your reservation is cancelled for any reason before 14 days a $25 cancellation fee will be applied to your credit card. There is no cancellation allowed within 14 days of your arrival date. Large Groups – 50% due upon booking. Balance due 60 days prior to arrival for full refund except cancellation fee.
Packages
Full payment is due upon booking. Cancellations with full refund (except $25 cancellation fee) must be done 14 days prior to 10:00 a.m. on day of arrival.
Check Out Time is 10:00 a.m.
We can arrange baggage storage and transportation from a 3rd party company.
Check In Time
Check in is normally 2:00 p.m. Please advise us of any change of plans as to your arrival time. Our office will close 30 minutes after your boat arrival time if later than 9:30 p.m.
Room Location
We take reservations for a specific room, however we reserve the right to change rooms to similar size and type if necessary.
Repeat Reservations
We will accept a $200 deposit for return reservations not to exceed one year from your check-in date. Rates will be confirmed by January 20 of each year. (See Front Desk upon arrival). |
|
Non Smoking Hotel
No smoking in rooms, hallways or lobby. Violating our Hotel's No Smoking Policy could cost you $250 fine. Smoking is allowed on balconies and front porch, terrace and courtyard patio area.
No Pets
Security
Front door and terrace gate is closed at 10:00 p.m. each evening. Your room key is your entrance key after this time. If you have a problem after office hours, please call (310) 968-4397.
Jacuzzi Hours
8:00 a.m. to 10 p.m. daily. Please keep noise levels to a respectful minimum.
Contact us with any questions at
(310) 510-0027 or (800) 540-0184
P.O. Box 365 – 129 Whittley Avenue
Avalon, Catalina Island, CA 90704
Fax (310) 510-1495
|
